Medical Missions · Reception & patient support
A warm welcome.
A clear next step.
Support staff help people find their way through an unfamiliar day. Prepare for check-in, directions, appointment questions, interpreter requests, and respectful communication with families.
60 lessons across three levels
A place to start.
A way to keep going.
Foundation introduces basic Spanish. Core builds role-specific conversations. Master adds longer situations and advanced practice. Choose the level that fits your current Spanish.
Foundation · 10 lessons
Start with greetings, sounds, numbers, questions, and polite requests.
Open Foundation ↗Build your practiceCore · 30 lessons
Welcoming patients, scheduling, directions, language access, privacy, and routing questions to the right colleague.
Open Core ↗Keep goingMaster · 20 lessons
Practice longer conversations, explanations, challenging situations, and handoffs.
Open Master ↗A focused trip preparation sequence
Eight starting conversations.
These are selected lessons from the full app course. Each link opens the matching lesson. Your trip planner uses these same starting points.
Answer the telephone
Open the bilingual reading, then practice the lesson vocabulary and phrases.
Practice this conversation ↗Core lesson 2Arrange an appointment
Open the bilingual reading, then practice the lesson vocabulary and phrases.
Practice this conversation ↗Core lesson 3Welcome a patient at check-in
Open the bilingual reading, then practice the lesson vocabulary and phrases.
Practice this conversation ↗Core lesson 5Clarify registration forms
Open the bilingual reading, then practice the lesson vocabulary and phrases.
Practice this conversation ↗Core lesson 11Request an interpreter
Open the bilingual reading, then practice the lesson vocabulary and phrases.
Practice this conversation ↗Core lesson 12Practice privacy language
Open the bilingual reading, then practice the lesson vocabulary and phrases.
Practice this conversation ↗Core lesson 15Confirm an appointment reminder
Open the bilingual reading, then practice the lesson vocabulary and phrases.
Practice this conversation ↗Core lesson 30Put reception conversations together
Open the bilingual reading, then practice the lesson vocabulary and phrases.
Practice this conversation ↗Supporting families and continuity?
The Social Work course adds practice around home support, transport for appointments, community resources, and local-team coordination.
Start before departure
Give the next conversation
a little practice today.
Practice examples are for language learning. Follow your host team’s approved procedures and qualified language-access arrangements.